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Terms of Use

Please review our terms of use before booking, by booking with us you are agreeing to the below terms of use. If you do not agree please do not proceed with your booking.

  • Age Requirement: Users of the sauna must be at least 16 years of age.

  • Health and Safety:  Users with medical conditions, or users who are pregnant should consult a doctor before using the sauna. Users must follow safety instructions provided by the operator and refrain from using the sauna if feeling unwell, intoxicated, or under the influence of drugs. Users must also be aware that the sauna operates at high temperatures, and as such, it may not be suitable for all individuals.

  • Conduct: Users must behave appropriately and respect the rights of other users. Any inappropriate behavior, such as harassment, aggression, or damage to the sauna, will not be tolerated and may result in immediate termination of the session without a refund.

  • Liability: The mobile sauna operator and its staff shall not be held liable for any personal injury, property damage, or loss of personal property incurred during the use of the mobile sauna. Users accept full responsibility for any risks associated with using the sauna. 

  • Payments and Refunds: Users can pay for their sauna session in advance using our online booking system or pay in person before the session starts via card or cash. Cancellations made less than 24 hours before the scheduled session will not be refunded. Refunds will be granted in case the operator cancels the booking for any reason.

  • Use of the Sauna & Sauna Etiquette:

    • Users should aim to arrive at least 10 minutes before the scheduled session to ensure they can get changed before the session starts. You may choose to go for a swim or use our shower before the session starts, please time this accordingly.

    • Users must bring a few towels (one to sit on inside the sauna, and one to dry off with after swimming/plunging).

    • Please bring plenty of water to drink before and after the sauna (if you forget, drinking water will be provided).

    • Please rinse feet/body of sand before entering using the provided shower/plunge.

    • Nudity is not permitted in our shared sauna, however for privately hired events the operator can make a discretionary decision if requested.

    • Users must not bring food, drink, metal or glass objects inside the sauna, and remove any hanging jewelry before entering.

    • The maximum recommended usage of the sauna is 20 minutes, with a cooldown period of at least 10 minutes before returning inside, this is a great time to go for another dip or plunge.

    • Please do not touch the hot stones or flu, or dump water onto the stones from a distance. Pouring water gently onto the stones will heat the sauna up.

    • All persons using the sea as a 'cold plunge' do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea.

  • Cleaning and Maintenance: Users must leave the sauna clean and tidy before exiting. Any damage caused to the sauna during the user's session will be charged to the user.

  • Photography and Media: Photography or recording of any kind is prohibited inside the sauna during shared sessions, unless prior permission is granted by the operator. Photography or recording of any kind during private sessions is at the discretion and permission of the party members.

  • If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the terms of use and to practice safe sauna use, as well as making others aware that every individual must have agreed to the terms and knows what to bring to their session.

  • Changes to the Terms of Use: The mobile sauna operator reserves the right to modify or amend these terms of use at any time without prior notice. It is the user's responsibility to review these terms before each session.

Hot Tub Terms of Use

 

  • Age Requirement: Users of the hot tub must be at least 14 years of age

  • Health and Safety:  Users with medical conditions, or users who are pregnant should consult a doctor before using the hot tub. Users must follow safety instructions provided by the operator and refrain from using the hot tub if feeling unwell, intoxicated, or under the influence of drugs. Users are advised to limit hot tub sessions to a reasonable duration to prevent dehydration and overheating.

  • Conduct: Users must behave appropriately and respect the rights of other users. Any inappropriate behavior, such as harassment, aggression, or damage to the hot tub, will not be tolerated and may result in immediate termination of the session without a refund.

  • Liability: The hot tub operator and its staff shall not be held liable for any personal injury, property damage, or loss of personal property incurred during the use of the mobile sauna. Users accept full responsibility for any risks associated with using the hot tub.

  • Payments and Refunds: Users can pay for their session in advance using our online booking system. Cancellations made less than 24 hours before the scheduled session will not be refunded. Refunds will be granted in case the operator cancels the booking for any reason.

  • Use of the hot tub & hot tub Etiquette:

    • Users should aim to arrive at least 10 minutes before the scheduled session to ensure they can get changed before the session starts. You may choose to go for a swim or use our shower before the session starts, please time this accordingly.

    • Users must adhere to all posted rules and guidelines within the Facility.
      Proper attire, such as bathing suits, must be worn at all times in the hot tub.

    • Users are required to shower before entering the hot tub to maintain cleanliness.

    • Please bring plenty of water to drink before and after the sauna, drinking water will be provided so please bring a bottle or cup to refill.

    • Users must not introduce any foreign substances into the hot tub. Users with open wounds, infections, or contagious conditions are not allowed in the hot tub.

    • All persons using the sea as a 'cold plunge' do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea.

  • Cleaning and Maintenance: Users must leave the hot tub clean and tidy before exiting. Any damage caused to the sauna during the user's session will be charged to the user

  • If you are making this booking on behalf of a group, it is your responsibility to make all users aware of the terms of use and to practice safe hot tub use, as well as making others aware that every individual must have agreed to the terms and knows what to bring to their session.

  • Changes to the Terms of Use: The hot tub operator reserves the right to modify or amend these terms of use at any time without prior notice. It is the user's responsibility to review these terms before each session.
     

Plunge Pool Terms of Use

 

  • Supervision: The use of the outdoor plunge pool and sauna cooling area should always be supervised by trained staff or individuals who are knowledgeable about the facility's safety procedures.

  • Age Restriction: Only individuals aged 16 years or older are permitted to use the outdoor plunge pool and sauna cooling area.

  • Health Considerations: Prior to using the plunge pool and sauna, individuals with known medical conditions, such as heart problems, high or low blood pressure, or pregnant women, should consult with a healthcare professional.

  • No Diving: Diving or jumping into the plunge pool is strictly prohibited. Enter and exit the pool using the steps provided.

  • Stay Hydrated: Dehydration can occur quickly, especially when using a sauna. Drink plenty of water before and after using the pool and sauna.

  • Shower Before Use: Rinse off in a shower before entering the plunge pool to remove any oils, lotions, or contaminants that can affect water quality.

  • Swimwear: Appropriate swimwear must be worn at all times while in the plunge pool.

  • Time Limit: Limit your time in the plunge pool to 10-15 minutes to prevent overexposure to cold water.

  • Cooling Off: After using the sauna, allow your body to cool down gradually before entering the plunge pool. This can be done by taking a cool shower or spending a few minutes in the relaxation area

  • In case of an emergency, contact facility staff immediately or call 07624 240905

  • Failure to comply with these safety rules may result in temporary or permanent exclusion from using the outdoor plunge pool and sauna cooling area.

  • Thank you for your cooperation in ensuring the safety and enjoyment of all users. Please follow these guidelines to make your experience at our facility safe and relaxing.

Social Media Giveaway Terms & Conditions
 

  • For the purposes of these Terms and Conditions, "The Promoter" refers to Kishtey Çheh whose Instagram handle is @Kishteycheh. The "Prize" refers to either a private session worth £90 or a 10 Session Multipass worth £100.
     

  • By entering the competition you agree to be bound by these terms and conditions. All entries must be received by 21:00 on 14th May 2023. One (1) winner in the Isle of Man will be selected at random by The Promoter on 15th May 2023 and the winner will be notified on or after this date.

  • The Promotors competitions with entry via Instagram and/or Facebook are open only to residents of the Isle of Man. One (1) winner will be chosen at random from all entrants and across all platforms.
     

  • No purchase necessary. Winners will not be required to pay to enter the competition.
     

  • Entrants must be over 18 years old on the date of their entry.
     

  • Employees of The Promoter are not eligible to enter.
     

  • Instagram or Facebook are not in any way affiliated or involved in the competition.
     

  • Only one entry per person per competition will be accepted.
     

  • Each entrant shall enter the competition via Instagram by tagging another Instagram user in the comments of the specified post by @YourInstagramHandle and following this Instagram profile.
     

  • The Prize will be awarded to a randomly selected winner who has entered on Instagram, using a random number generator. The Promoter will not be held liable if the named prize becomes unavailable or cannot be fulfilled.
     

  • The Promoter will not be help liable for any failure of receipt of entries. The Promoter takes no responsibility for any entries which are lost, delayed, illegible, corrupted, damaged, incomplete or otherwise invalid.
     

  • To the extent permitted by applicable law, The Promoter’s liability under or in connection with the competition or these terms and conditions shall be limited to the cost price of the Prize in question.
     

  • To the extent permitted by applicable law, The Promoter shall not be liable under or in connection with these terms and conditions, the competition or any Prize for any indirect, special or consequential cost, expense, loss or damage suffered by a participant even if such cost, expense, loss or damage was reasonably foreseeable or might reasonably have been contemplated by the participant and the promoter and whether arising from breach of contract, tort, negligence, breach of statutory duty or otherwise.
     

  • Prizes are non-negotiable, non-transferable and non-refundable. No cash alternative is available. Where a Prize becomes unavailable for any reason, the promoter reserves the right to substitute that prize for a prize of equal or higher value.
     

  • The name, address, email address and phone number of the winner must be provided to The Promoter if requested and will be shared to enable fulfilment of the Prize.​
     

  • In the event of unforeseen circumstances beyond The Promoter’s reasonable control, the promoter reserves the right to cancel, terminate, modify or suspend the competition or these terms and conditions, either in whole or in part, with or without notice.
     

  • The Promoter's decision is final. No correspondence will be entered into.
     

  • The winner’s name and social media username may be posted on the social media profiles of The Promotor after the winner has been selected.

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